5 Tips before Hiring a Concrete Contractor

1) Does the contractor specialize in the type of decorative concrete work you want done?

Most decorative contractors specialize in one technique. If you want a decorative stamped overlay, for example, find a contractor who focuses on this type of work. Be wary of a contractor who tries to wear too many hats.

Ask what sort of training and experience the contractor has and whether the contractor has received professional training or certification in the technique you want done.

2) What is the contractor’s reputation?

Don’t rely on the contractor’s sales pitch alone. Ask for a list of references from past clients, and check them out. Go see the projects, if possible.

Is the contractor a member of the local chamber of commerce or Better Business Bureau? Does your state require a contractor’s license?

3) Does the contractor project a professional image?

Go visit the contractor’s office to get a sense of the operation. Demand good customer service. Does the contractor return your phone calls, dress professionally, and take time to explain the work and address your concerns?

Ask about contract terms and warranties on the work. The contract should contain a complete description of the services to be provided, from surface preparation to the final floor finish, as well as rates for labor and materials.

Ask what the contractor’s policy is about fixing mistakes if something goes wrong.

4) Go visit the contractor’s showroom and check out the company’s website.

Most established pros will also have a showroom you can visit to see examples of their work.

A good website will have photos of past projects and a complete description of the contractor’s services. This can save you a lot of leg work by allowing you to review color options, designs, and a portfolio before you even meet the contractor in person.

5) Don’t get caught up in the low-bidding trap. Be willing to pay for quality.

It’s always a good idea to get bids from several contractors, but be wary of going with the lowest bid.

Top-quality decorative concrete requires a lot of skill, labor, artistic talent and good materials, all of which can add to the total installation cost. Generally, you get what you pay for.